Terms of Service

TERMS OF SERVICES

Welcome to Moms Promise! These Terms of Service govern your access to and use of our website and the products and services offered through it. By visiting our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. General Information

Moms Promise provides products for moms, babies, and children through its online store. Throughout these terms, the words “we,” “us,” and “our” refer to Moms Promise, and “you” or “your” refers to the customer or website visitor.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally eligible to enter into a binding agreement under applicable law. If you are under the age required to enter into such an agreement, you must use the website with the involvement of a parent or legal guardian.

You agree to provide accurate and complete information when placing an order.

3. Products and Descriptions

We make every reasonable effort to display our products, descriptions, images, colours, sizes, and prices accurately.

However, actual product colours and appearances may vary slightly depending on your device screen and display settings.

Product availability may change without prior notice. We reserve the right to correct errors in product descriptions or pricing, subject to applicable law.

4. Orders and Order Acceptance

When you place an order on our website, you are submitting a purchase request.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order in circumstances such as product unavailability, pricing errors, suspected fraudulent activity, or incorrect order information, subject to applicable law.

If payment has already been collected for an order that is cancelled, any applicable refund will be processed according to our Refund Policy.

5. Pricing and Payments

All prices and applicable charges will be displayed on the website or at checkout.

Available payment methods will be shown during checkout. You agree to provide valid payment and billing information when completing a purchase.

We take reasonable steps to facilitate secure transactions; however, payment processing may be handled by third-party payment service providers and is subject to their terms and conditions.

6. Shipping and Delivery

Orders will be processed and delivered according to our Shipping & Delivery Policy.

Delivery timelines are estimates and may vary due to courier operations, weather, public holidays, or other circumstances beyond our reasonable control.

Please ensure that your shipping address, email address, and contact number are accurate when placing an order.

7. Returns, and Refunds

Order cancellations, product returns, exchanges, and refunds are governed by our applicable policies published on the website.

Please review our Shipping & Delivery Policy and Return, Exchange & Refund Policy before placing an order.

Nothing in these terms limits any consumer rights available to you under applicable law.

8. Promotions and Discounts

Promotional offers, coupon codes, discounts, and special sales may be subject to separate terms and conditions.

Unless otherwise stated, promotional offers cannot be combined with other offers and may be limited by availability, eligibility, or validity period.

We reserve the right to modify or withdraw promotional offers in accordance with applicable law.

9. Website Use and Prohibited Activities

You agree not to:

• Use the website for unlawful or fraudulent purposes.

• Provide false or misleading information.

• Attempt to interfere with the website's operation, security, or functionality.

• Copy, reproduce, distribute, or misuse website content without permission.

• Use automated tools to access or collect website data without authorization.

We may restrict or suspend access where reasonably necessary to protect our website, customers, or business, subject to applicable law.

10. Intellectual Property

All website content, including text, product photographs, logos, graphics, designs, and other materials owned by or licensed to Moms Promise, is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, or commercially use such content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services for payments, shipping, analytics, or other functions.

We do not control independent third-party websites or services. Your use of those services may be subject to their own terms and privacy policies.

12. Limitation of Liability

To the extent permitted by applicable law, Moms Promise will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable statutory consumer rights.

13. Privacy and Personal Information

We collect and use personal information in accordance with our Privacy Policy and applicable data protection laws.

By using our website, you acknowledge that your personal information may be processed as described in our Privacy Policy.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, or legal requirements.

Any revised terms will be published on this page with an updated date. Your continued use of the website after the changes take effect will be subject to the revised terms, to the extent permitted by law.

15. Governing Law and Disputes

These terms are governed by the applicable laws of India.

Any disputes arising in connection with these terms will be handled by the competent courts or dispute resolution authorities having jurisdiction under applicable law. Nothing in this section limits any consumer remedies available under applicable law.

16. Contact Us

If you have any questions about these Terms of Service, please contact us through the contact details provided on our website.

Moms Promise — Making every little moment special.